Support

Getting started with IXUS

Use the relevant Getting started guide below to create a simple example base station, create pictures and export reports.

IXUS Solo Modeller - Getting started guide (2.3 MB)

IXUS Manager & Modeller - Getting started guide (2.3 MB)

You can contact us for help and support by phone or email.

To email us, please fill in this form.
We will respond to you within 1 working day - probably much sooner.
 
We won't misuse your contact details. Privacy policy.

 

Or...

Contact Dane Walsh on +27 21 880 1880.

We're based in South Africa, which is GMT+2. We can only provide support during office hours, at the moment - that's 8:30am to 5:00pm.

Get IXUS Antennas

Contact us via the email form to get access to the IXUS Antenna Portal to search for antennas. If you do not find the antenna you are looking for, let us know. We will respond as soon as possible and inform you of the progress of your antenna request.

Troubleshooting

  1. What password should I use for logging into IXUS Manager after I first install it?
  2. When the Full IXUS installer tries to install Internet Information Services, it gets stuck.
  3. How do I connect to a server on another computer?
  4. Will IXUS Modeller work on my graphics card?